From paper to digital payments

Boosting loyalty with smoother payments experience and an environmentally-friendly approach

How to simplify conversion to digital payments?

Churn is a big challenge for many businesses. So how do you tackle it? 
The answer is easy: by going the extra mile and doing it right from the start. If the customers are blown away from the first moment they encounter your business they are less likely to churn. A key part is to offer a convenient payment experience since failed payments are a large driver of cancelled subscriptions. But sometimes it’s hard to get customers to convert to digital payments – and at the same time deliver a smooth customer experience.




Sounds familiar?
Situation
THE SITUATION

New customer

You have spent some serious resources to attract thousands of customers. One way to create stickiness is to get them to sign up for digital payments.
SUCCESS RATE

35%

You have most likely already managed to convert 35% of your customers to
e-invoice.
LOSS RATE

65%

There is just one problem, the majority haven’t. On average 65% never converts to digital payments. 
1799992
1800000

This Costs Companies on averge every year

$1.2M

€1.800.000

This is what you loose every year by not converting your customers to e-invoice.
Want to know more how we calculated this figure? Let's talk.
Challenge
THE CHALLENGE

Failing in conversion

It's not uncommon that brands already have tried to convert customers to digital payments in various ways, typically by email and letters. This is simply not enough. It's not that your customers aren't interested. They're just busy.

Face it, your players are busy. So what do you do?

Do nothing

Just hope the players start depositing by themselves

Unlikely

Hire a team

Hire a team of customer service reps and hope for the best

Expensive

Same channels

Continue reaching out in the same channels as you’re already using.

Spam

Be personal

Tailored messages in each customer journey

Right way

It's incredibly hard to engage customers.
So what do you do?

ALTERNATIVES

Do nothing

Same channels

Try something new

Just hope the customers convert to e-invoice by themselves

Unlikely

Continue reaching out in the same channels as you’re already using

Spam

Start deliver tailored personal messages, in the right channel, at the right time, automatically.

Right way
Solution

Cut through the noise.
Even though you're talking to thousands.

THE SOLUTION

Automated customer interactions

How Wiraya increases conversion and deliver a smoother payment experience.
1

Most effective channels

A powerful combination of voice, text messages and personalised landing pages adapted to each individual.
2

Engaging content

Generates engaging and unique content to inspire immediate action and a smooth transition for your customers.
3

GDPR compliant data collection

At the personalised landing page, your customers can easily select their bank and confirm to start receiving e-invoices. After the form has been completed, the data is stored in a compliant way and you'll receive a list of customer conversions.
4

Always optimising

Wiraya uses data and AI to optimize when, what and how to communicate with each individual. The software learns from interactions in real time to continuously improve customer lifetime value. The dashboard will show you the value generated for you and your business.

Use Wiraya when you want to...

Proactively reduce churn

Reduce costs for converting

Simplify customer interactions

Get started

Want to know more?

Book a demo
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