Boosting loyalty with smoother payments experience and an environmentally-friendly approach
How to simplify conversion to digital payments?
Churn is a big challenge for many businesses. So how do you tackle it? The answer is easy: by going the extra mile and doing it right from the start. If the customers are blown away from the first moment they encounter your business they are less likely to churn. A key part is to offer a convenient payment experience since failed payments are a large driver of cancelled subscriptions. But sometimes it’s hard to get customers to convert to digital payments – and at the same time deliver a smooth customer experience.
You have spent some serious resources to attract thousands of customers. One way to create stickiness is to get them to sign up for digital payments.
You have most likely already managed to convert 35% of your customers to e-invoice.
There is just one problem, the majority haven’t. On average 65% never converts to digital payments.
This Costs Companies on averge every year
This is what you loose every year by not converting your customers to e-invoice. Want to know more how we calculated this figure? Let's talk.
Failing in conversion
It's not uncommon that brands already have tried to convert customers to digital payments in various ways, typically by email and letters. This is simply not enough. It's not that your customers aren't interested. They're just busy.
Face it, your players are busy. So what do you do?
Just hope the players start depositing by themselves
Hire a team
Hire a team of customer service reps and hope for the best
Continue reaching out in the same channels as you’re already using.
Tailored messages in each customer journey
It's incredibly hard to engage customers. So what do you do?
Try something new
Just hope the customers convert to e-invoice by themselves
Continue reaching out in the same channels as you’re already using
Start deliver tailored personal messages, in the right channel, at the right time, automatically.
Cut through the noise. Even though you're talking to thousands.
Automated customer interactions
How Wiraya increases conversion and deliver a smoother payment experience.
Most effective channels
A powerful combination of voice, text messages and personalised landing pages adapted to each individual.
Generates engaging and unique content to inspire immediate action and a smooth transition for your customers.
GDPR compliant data collection
At the personalised landing page, your customers can easily select their bank and confirm to start receiving e-invoices. After the form has been completed, the data is stored in a compliant way and you'll receive a list of customer conversions.
Wiraya uses data and AI to optimize when, what and how to communicate with each individual. The software learns from interactions in real time to continuously improve customer lifetime value. The dashboard will show you the value generated for you and your business.